At Screw Loose, we want to provide our customers with a transparent and hassle-free shopping experience. To maintain this commitment, please be aware that:

We Do Not Accept Returns

Once a product is purchased, it is considered a final sale, and we do not accept returns for any reason, except in cases where the product is damaged or defective upon arrival.

Exceptions for Damaged or Defective Products

If you receive a damaged or defective item, please reach out to our customer support team within 7 days of delivery. We will promptly arrange for a replacement or issue a refund, depending on your preference and product availability.

Thank you for understanding our policy, and we appreciate your business with Screw Loose.

This policy makes it clear that you do not accept returns with the exception of damaged or defective items, providing a straightforward message to your customers.